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Most and least attractive eCooking appliance features among users in Kenya, Nepal, Tanzania and Uganda

Date
11th May 2026
Categories
Behaviours, eCooking

By Dr Aine Pollesel

In 2026, cooks in the Global South have no shortage of eCooking appliances to choose from, with markets saturated by options of different types, shapes and sizes: 1 to 2 burner induction hobs, 2–12L electric pressure cookers (EPCs), cheap hotplates, sophisticated air fryers, specialised ugali makers, subsidised multifunctional rice cookers, electric pans and many more.

To understand which of these appliances users actually find most attractive, and to help businesses make better choices when designing, tweaking, promoting and supporting eCooking products, MECS ran a market research study with existing eCooking users in Kenya, Nepal, Tanzania and Uganda. With support from local partner organisations, we surveyed 900 participants across the four countries using discrete choice modelling (DCM) choice cards (Figure 1).

DCM is a way of mimicking real-life decision-making: participants are shown a set of options with different attributes and asked to choose between them. In our case, participants were shown three descriptions of hypothetical appliances, each with different levels of same attributes, and were asked to choose one. Each user made 12 choices between cards, adding up to 10,800 choices overall about attributes and giving us strong statistical insight into user preferences.

Figure 1: An example of a DCM choice cards used in Kenya. Participants were asked to choose one of Options 1–3, each described using different levels of the eCooking appliance attributes listed on the left.

Instead of evaluating specific eCooking appliances, we focused on understanding user preferences for 16 different attributes that apply to various appliances (Table 1). Each attribute was defined by three levels, and these levels, mixed and matched in different combinations, formed the three options that users were asked to choose between. The attributes and their levels were identified through desk research, interviews and a co-design workshop.

 AttributeLevel 1Level 2Level 3
1Appliance price*lowest price in country**mid-range price in country**highest price in country*
2Cooking cost50% cheaper than *other most popular cooking fuel in country*25% cheaper than *other most popular cooking fuel in country*Same as *other most popular cooking fuel in country*
3Appliance safetyBasic safety featuresImproved safety featuresAdvanced safety features
4Ease of useNo instructions requiredUser manual importantIn-person training important
5Dish capacityHeats 1 pot at onceHeats 2 pots at onceHeats 3 pots at once
6Supported cooking methods1 cooking method2 cooking methods3+ cooking methods
7Traditional meal cookingCooks any traditional dishesCooks most traditional dishes (not all)Requires learning new recipes
8Appliance sizeSized for 2 peopleSized for 5 peopleSized for 8 people
9Maintenance and repairRepairs at homeRepairs by local technicianSend to manufacturer for repair
10Brand reputationUnknown brandFamiliar local brandFamous international brand
11Appliance durabilityLasts for 1 yearLasts for 3 yearsLasts for 5 years
12Energy use monitoringDoes not display kWh usageDisplays kWh usage per monthDisplays kWh usage per meal
13Appliance automationNo automatic controlCan leave some dishes unsupervisedFull automated cooking
14Appliance warrantyNo warranty1-year warranty2-year warranty
15Cookware compatibilityAll pots and pans workComes with compatible pans and potsRequires special pans and pots
16Appliance financing optionsFull payment upfrontMonthly instalmentsInitial deposit then pay-per-use

Table 1: eCooking appliance attributes used in the DCM study, each defined by three levels: minimum, maximum, and intermediate.

The results were analysed using a multinomial logit (MNL) model. While more detailed information on the DCM design and data analysis will be presented in a journal article, Table 2 summarises the eight most and least preferred attributes and levels, as well as those with no clear preference, in each country.

The results show that across Kenya, Nepal, Uganda and Tanzania, large and durable appliances with low cooking costs were consistently preferred by users. Same attributes with opposite characteristics and appliances with no warranty were broadly disliked. While the average household size in the studied countries was 4.5 people, users preferred larger appliances (sized for 8 people), possibly because they need to cook in batches or prepare for times when guests visit, as seen in our previous study on the kitchen behaviours. This shows that one multifunctional appliance is highly valued. Durability also matters, because cheap, low-quality appliances so common in the studied countries often fail, while power fluctuations make this even worse. Keeping cooking costs lower than other fuels is important, given the high and rising prices of biomass and LPG, which force users to stack fuels and deal with complexities that come with this behaviour.

The preference for one multifunctional appliance rather than multiple specialised ones was clear across all countries. Overall, users preferred appliances with greater dish capacity and support for a wider range of cooking types, while respondents in Tanzania showed a strong preference towards appliances that support more than three cooking methods. This may be because users can afford, or choose to afford, only one appliance that must meet different cooking needs. The importance of cookware compatibility was seen in Kenya and Nepal, likely due to the higher uptake of induction cooktops in these countries, which require specialised cookware. Appliance automation was ranked among the top three preferences in the East African countries but not in Nepal, likely due to the higher uptake of fully automated appliances such as EPCs in East Africa.

Unlike users in the other countries, respondents in Nepal strongly prioritised appliances with a 2-year warranty, suggesting that long-term confidence in the technology is especially important, as found in the previous study by MECS. Preference for lower price appliances was also unique to Nepal, perhaps because a lower upfront cost leaves households with more money available for repairs later in the product’s life. Interestingly, there was also a strong preference for in-person training on how to use a new appliance, which suggests that users in Nepal want reassurance that appliances will be used correctly. Surprisingly, users in Tanzania particularly disliked appliance repair by local technicians, showing lack of trust in local maintenance service provision.

The attributes with no clear preference were brand reputation, energy use monitoring and financing options. This may be because function matters more than brand or image in developing contexts; energy monitoring may be expected to add complexity and cost without offering immediate benefits, while the specific type of financing may matter less than whether it makes the appliance accessible.

CountryNoMost preferred attributes and levelsLeast preferred attributes and levelsAttributes with no preference
Kenya1Appliance size – Sized for 8 peopleAppliance size – Sized for 2 people Ease of use
2Appliance durability – Lasts for 5 yearsAppliance durability – Lasts for 1 yearBrand reputation
3Appliance automation – Fully automated cookingAppliance warranty – No warrantyEnergy use monitoring
4Appliance warranty – 2-year warrantyCookware compatibility – Requires special pans and potsAppliance financing options
5Traditional meal cooking – Cooks any traditional dishesMaintenance and repair – Send to manufacturer for repair 
6Dish capacity – Heats 3 pots and onceTraditional meal cooking – requires learning new recipes 
7Cooking cost – 50% cheaper than LPGCooking cost – Same as LPG 
8Cookware compatibility – All pots and pans workNumber of cooking types – One cooking method 
Nepal1Appliance warranty – 2-year warrantyAppliance warranty – No warrantyDish capacity
2Appliance durability – Lasts for 5 yearsAppliance price – NRs. 40000 (highest price)Traditional meal cooking
3Appliance price – NRs. 3100 (lowest price)Appliance durability – Lasts for 1 yearMaintenance and repair
4Appliance safety – Advanced safety featuresAppliance size – Sized for 2 peopleAppliance financing options
5Cooking cost – 50% cheaper than LPGBrand reputation – Unknown brand 
6Cookware compatibility – All pots and pans workNumber of cooking types – One cooking method 
7Appliance size – Sized for 8 peopleCooking cost – Same as LPG 
8Ease of use – In-person training requiredCookware compatibility – Requires special pans and pots 
Uganda1Cooking cost – 50% cheaper than charcoalCooking cost – Same as charcoalAppliance safety
2Appliance durability – Lasts for 5 yearsAppliance durability – Lasts for 1 yearEase of use
3Appliance size – Sized for 8 peopleAppliance automation – No automatic controlCookware compatibility
4Appliance automation – Fully automated cookingBrand reputation – Unknown brandAppliance financing options
5Energy use monitoring – Displays kWh usage per mealAppliance size – Sized for 2 people 
6Number of cooking types – 3+ cooking methodsMaintenance and repair – Send to manufacturer for repair 
7Dish capacity – Heats 3 pots and onceAppliance warranty – No warranty 
8Traditional meal cooking – Cooks any traditional dishesDish capacity – Heats 1 pot at once 
Tanzania1Appliance durability – Lasts for 5 yearsAppliance size – Sized for 2 peopleAppliance safety
2Number of cooking types – 3+ cooking methodsAppliance automation – No automatic controlEase of use
3Appliance automation – Fully automated cookingAppliance warranty – No warrantyEnergy use monitoring
4Cooking cost – 50% cheaper than charcoalAppliance durability – Lasts for 1 yearCookware compatibility
5Appliance size – Sized for 8 peopleCooking cost – Same as charcoalAppliance financing options
6Maintenance and repair – Repairs at homeNumber of cooking types – One cooking method 
7Appliance warranty – 2-year warrantyMaintenance and repair – Repair by local technician 
8Appliance price – 50,000 TZS (lowest price)Brand reputation – Unknown brand 

Table 2: User preferences for eCooking appliance attributes and levels, identified through the DCM study and ranked by strength of preference and dislike.

The DCM results can be used in many ways to design and promote eCooking appliances and support services, whether by clean cooking companies or by policymakers setting quality standards and offering financial incentives. To help more households switch to eCooking, it is important to focus on building durable and versatile appliances while also tailoring approaches to each region, like offering better warranties in Nepal or ensuring trust in repair services in Tanzania.

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*Information to be specified by partner organisations based on the local context.

Featured Image: DCM study participant from Nepal. Photo credit: Practical Action Consulting, 2025.

AI disclaimer: AI was used in the early stages of data analysis and synthesis, with the results then checked and edited by a human. The content and reflections were led by the author.